Frecuent questions
Purchases that exceed 50 euros do not have shipping costs in the peninsula (Spain). For purchases under 50 € an amount of 5 € will be added.
For shipment out of Spain supplements are the same for all purchases.
Given the artisanal and exclusive character of the products made with merino wool, the delivery time ranges from 7-25 days. The product is made on demand.
For Hemp the shipment would be from 7 to 10 days.
You have 15 days to return your order. Once the return is approved and the product is in good condition, you will receive the amount in your account.
I recommend that you do it by certified mail to ensure that the package arrives:
Charlotte Houman
C/ Barrionuevo 5
10430 Cuacos de Yuste
Cáceres – Spain
The cost of shipping always goes to the customer's
account.
In the case of wanting to make a change, you must return the item and make a new purchase.
The term for the refund of the return can range from 3 to 12 days.